Monday, July 28, 2008

Common Illness for Call Center Agent


1. Laryngitis- is an inflammation of the part of the throat called the larynx or voice box. The larynx is located right above the trachea, where the lungs and throat meet. On either side of the larynx are two folds of skin called the vocal cords, which tighten or loosen to form recognizable speech and sounds. If you've ever stretched a balloon's neck to make pitched squeaks, you can understand how these vocal cords work to create human speech.
Other factors which may lead to laryngitis include first and secondhand cigarette smoke, environmental irritants and the over-consumption of caffeine. These substances tend to dry out the essential mucus coating over the vocal cords, leaving them vulnerable to inflammation. Sucking on a medicated lozenge or gargling with salt water may alleviate some of the pain, but alcohol-based mouthwashes may cause more dryness. The best solution is to avoid these irritants as much as possible to prevent a regular recurrence of laryngitis.www.wisegeek.com

2.BACK PAIN
3.BUTT PAIN...bwhahhhh
4.SORETHOAT

Ano pa!!!!!

No comments: